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At B M Enterprise, we strive to deliver high-quality digital marketing services tailored to your business needs. Due to the nature of digital services, we follow a transparent and fair refund policy as outlined below:
No Refunds for Completed Services:
Once a service (such as ad campaigns, SEO, content creation, etc.) has been initiated or delivered, no refunds will be issued.
Advance Payments:
Payments made in advance for monthly retainers or packages are non-refundable once work has begun. Any request for cancellation must be made at least 3 days prior to the renewal date.
Duplicate Payment:
If a payment has been made more than once for the same service due to technical error, the duplicate amount will be refunded within 7-10 business days after verification.
Cancellation Before Work Begins:
If a payment has been made more than once for the same service due to technical error, the duplicate amount will be refunded within 7-10 business days after verification.
How to Request a Refund:
Send an email to [ bmenterprise2k10@gmail.com ] with your transaction ID and reason for the refund. We will respond within 10 business days.
Payment Gateway Charges:
Payment gateway fees (Razorpay or others) are non-refundable under any circumstances.
